My Account

  • Payment Options

    We accept the following forms of payment:
    • Visa
    • Mastercard
    • American Express
    • Discover
    • Paypal
  • Placing an Order

    Do you have questions about placing an order at Cyberswim? Contact Us 24/7 for assistance.

  • FAQ

    Have other questions? Browse through our FAQ Guide for answers to commonly asked questions.

  • Order Status

    Login or Contact Us to view your updated order status.

  • Sales Tax

    We do not charge sales tax.

  • Credit Card Charges

    In order to secure your goods and ensure that they arrive in a timely fashion, we charge your credit card at the time of purchase. Contact Us with any questions.

  • Order Processing

    Unfortunately, at this time we do not accept back orders. If a product is available for purchase on our site, you can assume that it is in stock. The situation does arise, at times, where two orders are placed nearly simultaneously for a product and, of course, only one of them can be fulfilled. If, for some reason, we cannot fulfill your order, a Cyberswim Service Representative will contact you ASAP to address the issue and refund your purchase.

  • Order Fulfillment

    All orders ship within 1 business day of purchase.

  • Shipping

    For information on shipping policies and rates, please see our Shipping information page.

  • Returns

    For instructions on how to initiate a return and for our full return policy, please visit our Returns policy page.

  • Contact Us

    For further assistance with any of these issues or for quick, friendly customer support related to any other question or concern you might have, Contact Us 24/7.