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Privacy and Security

We value the trust you place in Cyberswim. We firmly believe in your privacy and the security of your personal information. We are committed to using any information you give us in a responsible manner. You're very important to us and we want to provide you with a safe and secure online experience. This explains how we collect, use and (under specific conditions) disclose your personal information. This policy also explains the steps we have taken to secure your personal information. Finally, this policy explains your options regarding the collection, use and disclosure of your personal information.

Information We Collect and Its Use

We collect information from you in several different ways on this site. One goal in collecting personal information from you is to provide an efficient, meaningful, and customized experience. For example, we can use your personal information to:

  • help you quickly find product and information.
  • help us create a personalized shopping experience that is relevant to you.
  • alert you to new information, products, and services that we offer.

Registration and Ordering

Before using certain parts of this site or ordering products, you must complete an online registration form. During registration, you will be prompted to provide us with certain personal information, including but not limited to your name, shipping and billing addresses, phone number, email address, and credit card number. These kinds of personal information are used for billing purposes, to fulfill your orders, to communicate with you about your order and our site, and for internal marketing purposes. If we encounter a problem when processing your order, we use the personal information to contact you.

Email Addresses

Several locations of the site permit you to enter your email address for purposes including but not limited to: access to your account, Cyberswim Rewards registration; to sign up for our email newsletter and special offers; to track Ratings and Review participation as well as Ask & Answer forums. We use this information to notify contest winners and to award prizes. We may post on our site the names of contest winners. Your choice to enter your email is voluntary and never mandated.

Cookies and Other Technology

Like many sites, this site employs cookies to speed your navigation of the site, recognize you and your access privileges, and track your site usage.

Cookies are small pieces of information that are stored as text files by your Internet browser on your computer's hard drive. Most Internet browsers are initially set to accept cookies. You can set your browser to refuse cookies from web sites or to remove cookies from your hard drive, but if you do, you will not be able to access or use portions of this Site. We have to use cookies to enable you to select products, place them in an online shopping cart, and to purchase those products. If you do this, we keep a record of your browsing activity and purchase. This site's cookies do not and can not infiltrate a user's hard drive to gather confidential information or passwords. Our cookies are not "spyware."

We may use third-party media companies to help us tailor site content to users. These companies may employ cookies. Any information that these third parties collect via cookies is not linked to any personal information collected by us.

As an example, Facebook collects certain information via cookies to determine which web pages are visited or what products are purchased. Please note that any information collected by Facebook via cookies is not linked to any customer's personal information collected by us.

Ratings and Reviews

For any content that you submit, you grant Cyberswim a perpetual, irrevocable, royalty-free, transferable right and license to use, reuse, copy, modify, reproduce and publish throughout the universe in any media; this includes the use and display of submitted content on, sister company websites, and third-party websites. You further agree that this license may be sublicensed by Cyberswim. You represent and warrant that no further permissions are required for Cyberswim to use the content you submit.

Information Use and Disclosure

Internal Use. We use your personal information to process your order and provide you with customer service. We may internally use your personal information to improve our site's content and layout, to improve our outreach and for our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to this Site.

Communications with You: We will use your personal information to communicate with you about our site and your orders and deliveries. Also, we may send you a confirmation email when you register with us. We may send you a service-related announcement on the rare occasions when it is necessary (for example, if we must temporarily suspend our service for maintenance.) Also, you may submit your email address for reasons such as to register for a contest; to request us to notify you when we receive a new product style, or product size; to sign up for our email newsletter and special offers. If you submit your email address, we use it to deliver the information to you. We always permit you to unsubscribe or opt out of future emails (see the opt out section, below, for more details). Because we have to communicate with you about orders that you choose to place, you cannot opt out of receiving emails related to your orders.

External Use. We want to provide you with excellent service and to offer you a great selection - we sell merchandise, not information. We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone, except that:

As do most catalog and Internet retailers, we sometimes use others to perform specific functions on our behalf. When we disclose information to these service providers, we disclose information to help them to perform their service. For example, in order to deliver products to you, we must share some information. We partner with third parties (such as the U.S. Postal Service, United Parcel Service, and Federal Express) to ship products, to ensure delivery, and so that we can obtain feedback, improve the quality of our service, and measure and improve the quality of the service of the third party. In the example of shippers, we provide them some personally identifiable information such as your name, shipping address, email, and phone number.

Similarly, to help you buy products and provide customer service to you, we must provide your credit card number to financial-services corporations such as credit-card processors and issuers. When we submit your credit card number for authorization, we use state-of-the-art data encryption to protect your information. (More on this below in Data Security.)

We may be required to disclose such information in response to requests from law-enforcement officials conducting investigations; subpoenas; a court order; or if we are otherwise required to disclose such information by law. We also will release personal information where disclosure is necessary to protect our legal rights, enforce our Terms of Use or other agreements, or to protect ourselves or others. For example, we may share information to reduce the risk of fraud or if someone uses or attempts to use our site for illegal reasons or to commit fraud.

We will not sell or rent personally identifiable information to other companies as part of our regular course of business. At times we exchange email and postal address data with carefully selected third parties whose services and products we think you'll enjoy.

We may share non-personal information (such as the number of daily visitors to a particular web page, or the size of an order placed on a certain date) with third parties such as advertising partners. This information does not directly personally identify you or any user.


This Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer ("SSL") for all financial transactions through this Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access. Finally, when you visit our site, you access servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall.

While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.


Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or catalogs to your personal address. Members can make these changes to their profile; otherwise feel free to contact Cyberswim Customer Service department by email or telephone (800)-380-SWIM. Please do not email your credit-card number or other sensitive information.


If we change or update this Privacy Policy, we will post changes and updates on this Site so that you will always be aware of what information we collect, use and disclose. We encourage you to review this Privacy Policy from time to time so you will know if the Privacy Policy has been changed or updated. If you have any questions about the Privacy Policy, please contact us at (800)-380-SWIM or